服务条款与隐私政策 / Terms & Privacy

一、服务条款

1. 运营方、合同与适用范围

“本站”“我们”或“本服务”指以 ☁️百特白.net 品牌提供网络连接优化、加密代理、账户面板、订阅配置和相关技术支持的网站运营方。您与本站之间的合同在注册成功或购买服务时成立。若您代表企业使用，您确认已获得相应授权。

2. 年龄与资格

本服务仅面向年满 18 周岁且具有完全民事行为能力的人士。我们不会故意向儿童提供服务或收集儿童信息。受到适用制裁、出口管制或法律禁止的人士不得使用本服务。

3. 服务性质

本服务提供网络代理及相关技术功能。网络速度、延迟、可用节点和连接效果会受到用户所在地、运营商、设备、网络拥塞、第三方基础设施及监管环境影响。我们会采取合理措施维护服务，但不保证任何线路永久可用、适用于所有地区或完全不中断。

4. 账户安全

• 您应提供可正常接收邮件的邮箱，妥善保管密码、订阅链接、访问令牌和设备。
• 账户原则上仅限本人使用；除套餐明确允许外，不得转售、公开分享、出租或批量分发订阅信息。
• 发现账户被盗、订阅泄露或异常使用时，应立即修改密码并通过工单或客服联系我们。

5. 可接受使用规则

您必须遵守所在地、节点所在地及活动所涉及司法辖区的适用法律。不得使用本服务从事或协助以下行为：

• 入侵、扫描、暴力破解、DDoS、恶意软件传播、僵尸网络、未经授权访问或干扰网络系统；
• 诈骗、钓鱼、垃圾邮件、骚扰、冒充、盗取账号或支付资料；
• 传播儿童性虐待材料、恐怖主义内容或其他被法律禁止的内容；
• 侵犯知识产权、隐私权或其他第三方合法权利；
• 绕过合理的账户、设备、流量或并发限制，或以自动化方式消耗、压测及滥用基础设施；
• 利用服务实施受制裁交易、规避出口限制，或从事其他明显违法活动。

如有合理证据表明存在滥用、欺诈、安全威胁或违法行为，我们可以限制、暂停或终止相关账户，并在法律要求的范围内保存必要证据、响应有效法律程序。

6. 套餐、支付、续费与退款

• 结算页显示的价格、币种、期限、流量和功能构成订单内容。付款由第三方支付机构处理。
• 本站通常仅保存支付方式类别、订单号、金额、状态及时间；完整银行卡、银行账户或支付密码由支付机构处理，本站不保存。
• 除页面明确标注自动续费外，套餐不会自动续费。若启用自动续费，我们会按适用法律提供取消方式和必要提醒。
• 退款按照购买页面公布的退款政策处理；适用法律赋予消费者的冷静期、瑕疵救济或其他强制性权利不受本条限制。
• 未经沟通直接发起恶意拒付、盗刷或提供虚假付款资料，可能导致账户暂停并提交支付机构核查。

7. 服务调整、暂停与终止

我们可能因维护、安全事件、供应商变化、法律要求或产品升级调整节点、客户端、协议、价格和功能。对用户权益有重大影响的变更，我们会通过网站公告、账户通知或邮件合理提前告知；紧急安全或合规措施可能立即实施。用户可以停止使用并按适用规则申请取消尚未履行的服务。

8. 免责声明与责任限制

在适用法律允许的最大范围内，本服务按“现状”和“可用”状态提供。本站不对由公共互联网、用户设备、第三方平台、不可抗力或用户违规操作造成的间接损失、利润损失或数据损失承担责任。任何责任限制均不适用于欺诈、故意不当行为、人身伤害，或法律不允许排除或限制的消费者权利和法定责任。

9. 适用法律与争议

本条款原则上适用运营方注册地法律，但不会剥夺欧洲经济区、英国、美国各州或其他地区消费者依法享有的强制性保护。发生争议时，请先通过工单或网站客服与我们联系；双方无法解决的，可向有管辖权的法院、消费者争议机构或数据保护监管机构提出。

二、隐私政策

1. 数据控制者与联系方式

网站运营方是本政策所述个人信息的数据控制者。隐私请求可通过登录后的工单系统提交，并在标题注明“Privacy Request / 隐私请求”；无法登录时，可使用网站公开的客服入口联系我们。为保护账户，我们可能在处理访问、删除或导出请求前验证身份。

2. 我们处理的信息

3. 节点“不保留浏览日志”的准确含义

“节点不保留浏览日志”不代表整个网站完全不处理任何数据。账户面板、WAF/CDN、支付、邮件和客服系统仍可能按照本政策处理账户、登录、安全、订单及汇总用量资料。我们不会把节点流量统计用于建立浏览画像或投放跨站行为广告。

4. 处理目的和法律依据

• 履行合同：创建账户、验证身份、提供代理连接、计算流量、处理订单和支持请求。
• 合法利益：保护账户与基础设施、防止欺诈和滥用、诊断故障及维护服务稳定；我们会平衡这些利益与用户权利。
• 法定义务：税务、会计、消费者保护、制裁合规、争议处理及响应有效法律程序。
• 同意：推广邮件、非必要 Cookie、可选统计或第三方在线客服；用户可以随时撤回且不影响撤回前处理的合法性。

5. 信息接收方

我们仅按需要向受合同和保密义务约束的服务商提供信息，包括托管与网络基础设施、CDN/WAF、支付机构、邮件发送商、工单/客服和经用户同意启用的统计服务。支付机构会依据其自身隐私政策处理付款凭证。除企业重组、法律要求或保护合法权利外，我们不会向无关第三方披露个人信息。

6. 不出售或共享个人信息

本站不出售个人信息，也不为跨情境行为广告“共享”个人信息。若未来做法发生变化，我们会在实施前更新政策并提供适用法律要求的退出机制，包括尊重适用的 Global Privacy Control 信号。

7. 跨境传输

服务商和节点可能位于用户所在国家/地区之外。发生受 GDPR、英国 GDPR 或类似法律约束的跨境传输时，我们会根据实际情况采用充分性决定、标准合同条款或其他合法保障，并可应请求说明适用保障。

8. 保存期限

• 账户资料通常在账户有效期间保存；注销后仅在结算、反欺诈、争议和法定义务所需期限内保留必要部分。
• 交易资料按适用税务、会计、支付争议和反洗钱规则要求的期限保存。
• 安全、登录、订阅访问和技术记录按照风险及排障需要采用尽量短的保存期限，并定期清理或汇总。
• 节点不创建前述浏览历史、DNS 内容和通信内容日志，因此不存在此类节点日志的长期保存。

9. 安全措施与事件

我们采用密码哈希、传输加密、访问控制、最小权限、速率限制、备份及安全监控等合理措施。任何网络系统均无法保证绝对安全；如发生依法需要通知的数据泄露，我们会按适用期限通知监管机构和受影响用户。

10. 自动化措施

系统可能自动识别异常登录、过量注册、订阅滥用或攻击并临时限速/暂停。除防止即时安全风险外，我们不会仅依靠自动化处理作出对用户产生法律或类似重大影响的决定；用户可通过工单申请人工复核。

11. 未成年人

我们不会故意收集未满 18 周岁人士的信息。若监护人认为未成年人向本站提交了资料，请联系我们核实并删除。

三、Cookie 与类似技术政策

本站使用 Cookie、本地存储及类似技术。首次访问时，页面右下角会说明必要 Cookie 的用途并提供选择：

• 必要 Cookie：用于登录会话、安全防护、负载均衡、语言/界面设置、邀请信息和记录 Cookie 选择。这些功能是提供用户明确请求的服务所必需；如果您不接受必要 Cookie，或浏览器完全阻止必要 Cookie，本站将无法正常提供账户与代理服务，请选择“不同意并退出”。
• 可选 Cookie：用于第三方客服、匿名或汇总统计及体验改进。只有选择“同意全部”后才启用；拒绝不会影响注册、购买或核心代理服务。

选择“仅使用必要 Cookie”或“同意全部”后，偏好最长保存 180 天；选择“不同意并退出”不会保存同意偏好，并会退出本站。您可通过本页的“Cookie 设置”重新选择，或在浏览器中删除 Cookie。撤回对可选 Cookie 的同意不会影响撤回前基于同意进行处理的合法性。

打开 Cookie 设置

四、邮件与通知规则

• 必要的账户/交易邮件：邮箱验证、密码重置、登录安全、付款收据、订单状态、服务中断、安全事件、重要条款变化等。这些邮件用于履行合同或保护账户，不属于一般推广订阅。
• 可选的推广邮件：优惠、活动、新产品和一般营销资讯。新账户默认不订阅；用户可在账户设置中主动开启，并可随时关闭或通过邮件中的退订说明、工单/客服退出。
• 退出推广邮件不会停止必要的账户、安全、订单和服务变更通知。我们不会使用购买、租用或缺乏合法来源证明的邮件名单。
• 推广邮件应准确标识发送方和主题，提供清晰有效的退出方式，并在收到退出请求后尽快、且不迟于适用法律要求的期限停止发送。

五、您的隐私权利

根据您所在地区及相关法律，您可能享有以下全部或部分权利：

• 了解和访问我们处理的个人信息，并获取副本；
• 更正不准确资料，或删除不再需要的资料；
• 限制或反对处理，包括随时反对直接营销；
• 以结构化、常用、机器可读格式获取可携带的数据；
• 撤回基于同意的处理；
• 加州等适用地区的知情、删除、更正、退出出售/共享、限制特定敏感信息使用及不受歧视权利；
• 向所在地数据保护机构投诉。欧洲经济区用户可向其惯常居住地、工作地或涉嫌侵权地的监管机构投诉。

请通过工单或网站客服提交请求。我们通常会在适用法律规定期限内答复；GDPR 请求原则上在一个月内处理，复杂请求可依法延长。我们不会因用户合法行使隐私权而降低服务质量或实施歧视。

政策更新与联系

我们可能因产品、供应商或法律变化更新本文件。重大变化会通过站内公告、账户提示或邮件告知，并在页面顶部更新日期。如对条款、隐私、Cookie 或邮件偏好有疑问，请通过登录后的工单系统或网站公开客服入口联系。

本文件是一份面向国际用户的统一基线；适用法律的强制性消费者及隐私权利始终优先。

1. Terms of Service

1. Operator, contract, and scope

“This site,” “we,” “us,” or “the service” means the website operator providing network connection optimization, encrypted proxy services, an account panel, subscription configurations, and related technical support under the ☁️百特白.net brand. A contract between you and us is formed when your registration is completed or when you purchase the service. If you use the service for an organization, you confirm that you have authority to act for it.

2. Age and eligibility

The service is available only to persons who are at least 18 years old and legally capable of entering into a contract. We do not knowingly offer the service to children or collect children’s information. Persons prohibited by applicable sanctions, export controls, or other laws may not use the service.

3. Nature of the service

The service provides network proxy and related technical functions. Speed, latency, available nodes, and connection quality may be affected by your location, internet provider, device, network congestion, third-party infrastructure, and the regulatory environment. We take reasonable measures to maintain the service, but we do not guarantee that any route will remain permanently available, work in every region, or operate without interruption.

4. Account security

• You must provide an email address that can receive messages and protect your password, subscription links, access tokens, and devices.
• Accounts are generally for the registered user only. Unless a plan expressly allows it, you may not resell, publicly share, rent, or distribute subscription information in bulk.
• If you discover account theft, a leaked subscription, or unusual use, promptly change your password and contact us through a support ticket or the published support channel.

5. Acceptable use

You must comply with the laws that apply where you are located, where a node is located, and where your activity has an effect. You may not use or assist others in using the service for:

• intrusion, scanning, brute-force attacks, DDoS, malware distribution, botnets, unauthorized access, or interference with networks or systems;
• fraud, phishing, spam, harassment, impersonation, or theft of accounts or payment information;
• distribution of child sexual abuse material, terrorist content, or other content prohibited by law;
• infringement of intellectual property, privacy, or other lawful third-party rights;
• circumvention of reasonable account, device, traffic, or concurrency limits, or automated consumption, stress testing, or abuse of infrastructure; or
• sanctioned transactions, evasion of export restrictions, or other clearly unlawful activity.

Where we have reasonable evidence of abuse, fraud, a security threat, or unlawful conduct, we may restrict, suspend, or terminate the relevant account and, to the extent required by law, preserve necessary evidence and respond to valid legal process.

6. Plans, payments, renewals, and refunds

• The price, currency, term, traffic allowance, and features shown at checkout form part of your order. Payments are processed by third-party payment providers.
• We generally retain only the payment-method category, order number, amount, status, and time. Full card details, bank-account credentials, and payment passwords are processed by the payment provider and are not stored by us.
• Plans do not renew automatically unless the purchase page expressly says so. Where auto-renewal is enabled, we will provide cancellation options and notices required by applicable law.
• Refunds are handled under the refund policy shown on the purchase page. This does not limit any mandatory cooling-off period, remedy for defective service, or other consumer right provided by applicable law.
• Malicious chargebacks, use of stolen payment methods, or submission of false payment information without first contacting us may result in account suspension and referral to the payment provider for investigation.

7. Changes, suspension, and termination

We may change nodes, clients, protocols, prices, or features because of maintenance, security events, supplier changes, legal requirements, or product upgrades. Where a change materially affects users, we will provide reasonable advance notice through a website announcement, account notice, or email. Urgent security or compliance measures may take effect immediately. You may stop using the service and request cancellation of unperformed service where the applicable rules allow it.

8. Disclaimers and limitation of liability

To the maximum extent permitted by applicable law, the service is provided “as is” and “as available.” We are not liable for indirect loss, lost profits, or data loss caused by the public internet, user devices, third-party platforms, force majeure, or a user’s violation of these Terms. No limitation excludes fraud, intentional misconduct, personal injury, mandatory consumer rights, or liability that applicable law does not permit us to exclude or limit.

9. Governing law and disputes

These Terms are generally governed by the law of the operator’s place of registration, without depriving consumers in the European Economic Area, the United Kingdom, U.S. states, or other regions of mandatory protections available under their local law. Please first contact us through a support ticket or the published support channel. If the matter cannot be resolved, either party may refer it to a court, consumer-dispute body, or data-protection authority with jurisdiction.

2. Privacy Policy

1. Data controller and contact

The website operator is the controller of the personal information described in this Policy. Submit privacy requests through the support-ticket system after logging in and include “Privacy Request” in the title. If you cannot log in, use the public support channel shown on the website. To protect accounts, we may verify identity before responding to an access, deletion, or export request.

2. Information we process

3. What “no browsing logs on nodes” means

“No browsing logs on nodes” does not mean that the website as a whole processes no data. The account panel, WAF/CDN, payment, email, and support systems may process account, login, security, order, and aggregated usage data as described in this Policy. We do not use node traffic statistics to build browsing profiles or deliver cross-context behavioral advertising.

4. Purposes and legal bases

• Performance of a contract: creating accounts, authenticating users, providing proxy connections, accounting for traffic, processing orders, and handling support requests.
• Legitimate interests: protecting accounts and infrastructure, preventing fraud and abuse, diagnosing faults, and maintaining service stability, balanced against user rights.
• Legal obligations: tax, accounting, consumer-protection, sanctions compliance, dispute handling, and valid legal process.
• Consent: promotional emails, non-essential cookies, optional analytics, or third-party online support. Consent may be withdrawn at any time without affecting processing that was lawful before withdrawal.

5. Recipients

We provide information only as necessary to service providers subject to contractual and confidentiality obligations, including hosting and network infrastructure, CDN/WAF, payment providers, email delivery providers, support-ticket/customer-support services, and analytics enabled with user consent. Payment providers process payment credentials under their own privacy policies. We do not disclose personal information to unrelated third parties except for a corporate reorganization, a legal requirement, or protection of lawful rights.

6. No sale or sharing of personal information

We do not sell personal information or “share” it for cross-context behavioral advertising. If this practice changes, we will update this Policy before implementation and provide any opt-out mechanism required by applicable law, including recognition of an applicable Global Privacy Control signal.

7. International transfers

Service providers and nodes may be located outside your country or region. Where an international transfer is governed by the GDPR, UK GDPR, or similar law, we will use an adequacy decision, standard contractual clauses, or another lawful safeguard appropriate to the circumstances, and will explain the applicable safeguard upon request.

8. Retention

• Account data is normally retained while the account is active. After closure, only the portion needed for billing, fraud prevention, disputes, and legal obligations is retained for the applicable period.
• Transaction data is retained for periods required by applicable tax, accounting, payment-dispute, and anti-money-laundering rules.
• Security, login, subscription-access, and technical records are kept for periods that are as short as reasonably possible for risk management and troubleshooting, and are periodically deleted or aggregated.
• Nodes do not create the browsing-history, DNS-content, or communication-content logs described above, so there is no long-term retention of those node logs.

9. Security and incidents

We use reasonable measures such as password hashing, encryption in transit, access controls, least privilege, rate limiting, backups, and security monitoring. No network system can guarantee absolute security. If a data breach requires notification under applicable law, we will notify the competent authority and affected users within the applicable time limit.

10. Automated measures

The system may automatically detect unusual logins, excessive registrations, subscription abuse, or attacks and temporarily rate-limit or suspend access. Except where necessary to prevent an immediate security risk, we do not make decisions producing legal or similarly significant effects solely through automated processing. You may request human review through a support ticket.

11. Children

We do not knowingly collect information from anyone under 18. A parent or guardian who believes that a minor has submitted information may contact us so that we can verify and delete it.

3. Cookie and Similar Technologies Policy

This site uses cookies, local storage, and similar technologies. On the first visit, the notice in the lower-right corner explains essential cookies and offers the following choices:

• Essential cookies: used for login sessions, security, load balancing, language/interface settings, invitation information, and recording the cookie choice. These technologies are necessary to provide a service expressly requested by the user. If you do not accept essential cookies, or your browser completely blocks them, we cannot properly provide account and proxy services; choose “Decline and exit.”
• Optional cookies: used for third-party customer support, anonymous or aggregated analytics, and experience improvements. They are enabled only after “Accept all” is selected. Refusing them does not affect registration, purchases, or the core proxy service.

After “Essential only” or “Accept all” is selected, the preference is retained for up to 180 days. “Decline and exit” does not save consent and exits the site. You may reopen Cookie Settings from this page or delete cookies in your browser. Withdrawal of consent for optional cookies does not affect processing that was lawful before withdrawal.

Open Cookie Settings

4. Email and Notification Rules

• Essential account/transactional messages: email verification, password resets, login security, payment receipts, order status, service interruptions, security incidents, and material changes to terms. These messages perform the contract or protect the account and are not a general marketing subscription.
• Optional marketing messages: discounts, campaigns, new products, and general marketing information. New accounts are opted out by default. Users may opt in through account settings and may opt out at any time through account settings, the instructions in an email, or support.
• Opting out of marketing does not stop essential account, security, order, or service-change notifications. We do not use purchased or rented mailing lists or lists without evidence of a lawful source.
• Marketing messages must accurately identify the sender and subject, provide a clear and effective opt-out method, and stop as soon as reasonably possible after an opt-out request, and no later than the period required by applicable law.

5. Your Privacy Rights

Depending on your location and applicable law, you may have some or all of the following rights:

• to know about and access personal information we process and receive a copy;
• to correct inaccurate data or delete data that is no longer needed;
• to restrict or object to processing, including objecting to direct marketing at any time;
• to receive portable data in a structured, commonly used, machine-readable format;
• to withdraw consent-based processing;
• where applicable, including in California, to know, delete, correct, opt out of sale/sharing, limit certain uses of sensitive personal information, and exercise rights without discrimination; and
• to complain to a data-protection authority. Users in the European Economic Area may complain to the authority where they habitually reside, work, or where the alleged infringement occurred.

Submit a request through a support ticket or the website’s public support channel. We normally respond within the period required by applicable law. GDPR requests are generally answered within one month, subject to a lawful extension for complex requests. We do not reduce service quality or discriminate because a user lawfully exercises a privacy right.

Policy updates and contact

We may update this document because of changes to products, suppliers, or law. Material changes will be communicated through a website announcement, account notice, or email, and the date at the top will be updated. Questions about these Terms, privacy, cookies, or email preferences may be submitted through the support-ticket system after login or through the website’s public support channel.

This document is an international baseline. Mandatory consumer and privacy rights under applicable law always take precedence.